[MPlayer-users] Rescuing a scratched DVD

[rcooley]

On Sun, 7 Dec 2003 13:57:53 +1000
Adam Nielsen <a.nielsen at optushome.com.au> wrote:

> [Automatic answer: RTFM (read DOCS, FAQ), also read
> DOCS/bugreports.html]
> > I'm examining various ways of recovering as much as possible from a
> > scratched DVD
> 
> As a last resort, you could always try sending it back to whichever
> company released the DVD and see if they'll replace it for you - since
> you've already paid for the 'license' to watch the movie, you
> shouldn't have to pay for it again (as you would if you bought another
> copy.)
I've tried that with things like videogame CDs, and the story is always
the same....  They'd be happy to replace it, just jump through these 500
hoops, and write us a check for more than it would cost to get it, new,
and we'll eventually get around to giving you a replacement.


> Given that they're against 'DVD backups', how else are you supposed to
> recover your movie in this situation?  
There's no legal requirements for a corporation NOT to be hypocritical. 

I certainly agree that they should be required to provide a
nearly-free replacement, but that's not going to happen unless you are
willing to spend money on lawyers to get the case won in court.