[MPlayer-users] P L E A S E ! ! !

[Brian J. Murrell]

On Thu, May 09, 2002 at 02:50:09PM +0200, Attila Kinali wrote:
> 
> If you disagree, just look who is answering the questions.
> It's either a developer (one of those few who are still
> reading this list), Gabu or me.
> Only from time to time there is a mere user helping another.
> 
> I dunno why it is like this... 

It's like this because the developers do not foster a community where
the average Joe feels like contributing.  All that is ever seen here
is hostility towards the users.  Most people probably come here and
just read enough to get their questions answered and move on.

I understand your frustration with getting "It don't work" type of
questions, and will be the first to admit that you probably get a
userbase of "less clued" (~drool~ I just wanna watch DVDs on my
computer ~drool~) users than a more technical "systems" type Open
Source project like a DHCP or Web or file server.

But if you want a community of users that help each other, you have to
set a good example.  If you want users that learn and stick around
and in turn help other newbies learn and turn into helpers, you have
to foster a positive environment for that to happen.

Calling them morons and telling them that they don't know how to read
the fucking manual and don't know how to submit bug reports just turns
them off and they go find somewhere else where they can feel useful
and feel like they are learning something.

b.

-- 
Brian J. Murrell
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